Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Engaged Solutions Resources
    Chicago, Illinois
    Engaged Churches(TM), Engaged Churches Inc. NFP, First Circle Inc. NFP. All Rights Reserved. Copyright © 2009-2012 Engaged Solutions Resources. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Engaged Solutions Resources. All rights reserved. A Part of The EngagedChurches.com Network


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Engaged Solutions Resources. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of EngagedChurches.com, Engaged Solutions Resources or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Engaged Solutions Resources and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Engaged Solutions Resources believes that customer conduct violates applicable law or is harmful to the interests of Engaged Solutions Resources and its subsidiaries.


  • Privacy Policy
  • Engaged Solutions Resources use of personal information that you may submit to Engaged Solutions Resources through this Web site is governed by the Engaged Solutions Resources Privacy Policy.


  • Shipping & Delivery
  • At this time, Engaged Solutions Resources ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Engaged Solutions Resources ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Engaged Solutions Resources reserves the right to change its payment procedures at any time without prior notice to you.

    Our Return Policy: We will accept eligible returns within 30 days of customer receiving order. There are no returns on books with codes involved. We will refund your money in the same way the customer originally paid. We will process refunds within one week of receiving an authorized return. We will charge no more than 10% or $10 (whichever is greater) as a restocking and merchant processing fee on all eligible items (including all EQUIP Coach Training and all other training events) when the transaction is initiated by the customer or registrant.

    We will pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of the retailer error.

    There will be a charge of 60% of the total registration cost (discounts not included) for all registrations canceled within three weeks of a Level I, II or III, EQUIP Level I, II or III and other training associated with either Engaged Churches . Registrants are responsible for attending the training that they have purchased. There are no refunds for 'no shows' at any training or event.


  • Store Hours
  • Customer service is available as defined on the About Us page of this Web site. Customer Service hours are Monday - Thursday 9am - 4pm CST and Friday 9am - 3pm CST. Please call 630.551.5269


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Engaged Solutions Resources and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Engaged Solutions Resources shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Engaged Solutions Resources with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Engaged Solutions Resources with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Engaged Solutions Resources. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.